This policy was last updated 1 January 2026.
At GoldenBetZone, we are committed to protecting the personal information that you provide when interacting with this website, and we take reasonable steps to ensure that our obligations under applicable privacy laws are met.
This Privacy Policy explains how personal information is collected, held, used, and disclosed in connection with the operation of this website.
This policy should be read in conjunction with any related privacy notices published on this website and outlines:
- the kinds of personal information we may collect;
- how we collect and store personal information;
- the purposes for which personal information may be used or disclosed;
- how you may access or request correction of personal information;
- how privacy-related complaints may be made and handled; and
- whether personal information may be disclosed to overseas recipients.
What type of personal information do we collect and hold?
The type of personal information collected through this website depends on how you interact with the site.
Examples of personal information that may be collected include:
- name and contact details provided via enquiry or contact forms;
- information voluntarily submitted when subscribing to updates or communications;
- technical information such as IP address, browser type, device information, and usage data.
This website does not collect gaming activity data, identification documents, payment information, loyalty or rewards data, or information relating to gambling participation.
GoldenBetZone Rewards Membership
This website does not operate or administer any loyalty, rewards, or membership programs. Any casino loyalty or rewards programs are operated exclusively by the licensed casino operator at the SkyCity Adelaide venue.
VIP Gaming
This website does not provide VIP gaming services and does not determine eligibility for access to any gaming facilities. Any VIP or restricted access services are administered solely by the licensed casino operator at the SkyCity Adelaide venue.
Video Surveillance
This website does not operate video surveillance systems and does not collect facial recognition data or video recordings. Any surveillance systems operating at the SkyCity Adelaide venue are managed exclusively by the licensed casino operator in accordance with applicable laws.
Restaurant Bookings
This website does not process restaurant or hospitality bookings and does not collect payment or credit card information. Any bookings for on-site restaurants or hospitality services are handled directly by the licensed venue operator.
Sensitive Information
Sensitive information includes information relating to racial or ethnic origin, political opinions, religious or philosophical beliefs, or sexual orientation. As a general rule, this website does not collect sensitive information.
Anti-Money Laundering
This website does not conduct Anti-Money Laundering or customer due diligence activities and does not collect information relating to identity verification, source of funds, or source of wealth. All AML obligations are administered exclusively by the licensed casino operator.
How do we collect your personal information?
Personal information may be collected when you:
- submit an enquiry or contact form through the website;
- subscribe to newsletters or updates;
- browse or interact with the website;
- provide feedback relating to website content.
In some cases, aggregated or non-identifiable data may be collected via third-party analytics services such as Google Analytics.
How do we hold your personal information?
Personal information is stored using reasonable technical and organizational safeguards designed to protect against unauthorized access, misuse, or disclosure. Access is restricted to authorized personnel and service providers where necessary.
For what purpose do we collect, hold, use, and disclose your personal information?
Personal information may be used for purposes including:
- responding to enquiries and communications;
- improving website functionality and content;
- conducting aggregated analytics and reporting;
- complying with applicable legal obligations.
Personal information is not used for gambling operations, payment processing, or identity verification.
Marketing
Where you have opted to receive communications, personal information may be used to send website- related updates or informational content. You may opt out of such communications at any time.
Third-party platforms such as Google may be used for aggregated analytics and reporting purposes.
Competitions and Promotions
This website does not operate gambling-related competitions or promotions. Any promotional activities conducted by third parties are subject to their own terms and policies.
Law Enforcement and Regulatory Bodies
Personal information may be disclosed where required by law or regulatory obligations applicable to the operation of this website.
Responsible Gambling and Pre-Commitment
This website does not operate responsible gambling programs or pre-commitment systems. Information regarding responsible gambling services is provided for general informational purposes only and is administered by the licensed casino operator.
How can you access and correct your personal information?
You may request access to or correction of personal information held in relation to this website by contacting us using the details below. Requests will be handled in accordance with applicable privacy laws.
Are we likely to disclose your personal information to overseas recipients?
Some service providers may be located outside Australia, including in the United Kingdom, United States, or European Union. Reasonable steps are taken to ensure that overseas recipients handle personal information in accordance with applicable privacy standards.
Changes to this Privacy Policy
This Privacy Policy may be updated from time to time. Any changes will be published on this page with an updated revision date.
Complaints
If you have a complaint regarding the handling of personal information in connection with this website, you may contact us using the details below. Complaints will be reviewed and addressed in accordance with applicable privacy laws.
Contacts
Privacy enquiries may be directed to:
GLOBAL ALLIANCE LTD
Email: [email protected]
Address: Unit 1f, Pentre Industrial Estate,
Chester Road, Pentre, Deeside, CH5 2DQ, United Kingdom