GoldenBetZone is a responsible gaming operator and, as such, strictly enforces the age requirement of gaming areas. All customers must be 18 years of age or older in order to enter the gaming areas.
All customers wishing to enter a GoldenBetZone gaming area must, upon request, provide valid photographic identification.
Accepted forms of identification include:
- Current Australian Driver’s Licence
- Current Australian Proof of Age card or Victorian/Tasmanian Proof of Age Keypass card
- Current digital Driver’s Licence or Proof of Age card (South Australia, New South Wales and Victoria only)
- Current Australian or International Passport
Our signature restaurants located outside of the designated gaming area are designed for and cater to customers of all ages. Parents, guardians or caregivers are forbidden to leave children unattended in order to enter a gaming area.
UNATTENDED CHILDREN
GoldenBetZone has a zero-tolerance policy for children left unattended on any part of its property and regards all incidents of this nature seriously.
All employees monitor the areas surrounding the casino for any children who may have been left unattended.
Security will intervene and take all practicable steps to locate an adult responsible for the unattended child. The welfare of any abandoned child is of primary concern and a GoldenBetZone team member will remain with the child until their parent or guardian is located.
In every case where negligence is suspected, our immediate action upon locating children is to contact police. Leaving a child unattended may result in an immediate barring from the GoldenBetZone property. Barrings are dependent on the individual circumstances and may be subject to review by senior management.